FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Does WONDER GARDEN ship internationally?

Yes. We ship Vape pen to more than 40 countries / regions, including Australia, Azerbaijan, Belize, Bosnia and Herzegovina, Brazil, Chile, China, Croatia, Czech Republic, Estonia, France, Hong Kong, Hungary, Ireland, Israel, Japan, Latvian, Lebanon, Lithuania, Macao, Malaysia, Maltese and the Netherlands , New Zealand, Oman, Paraguay, Poland, Portugal, Saudi Arabia, Serbia, Singapore, South Korea, Sweden, Switzerland, United Arab Emirates, UK, Uruguay, etc.

How to become an WONDER GARDEN dealer?

It is easy to be a wholesale distributor. Fill in the form on our website and our sales manager will contact you as soon as possible.

What are the advantages of WONDER GARDEN?

Thermal Properties
·High-temperature resistant up to 1400℃
·With low thermal conductivity properties,avoid overburning
Physically Durable
·Ensures a tighter seal and avoid unwanted leakage
·Avoids micro fracturing,chipping,or shatter when dropped
Porous Nature
·Allows for even heating of the oil
·Maintains all the true natural flavors of the oil
Testing
·All parts are non-toxic,inert,hypoallergenic and pesticide free
·Resistant to oxidation and chemical corrosion
·No heavy metal contamination
·Will not leach toxins over time

How long an e-cigarette will last?

Power: 320 mAh, Voltage: 3.7V, Puff Count > 1000, the battery lasts through the whole half gram cartridge.

How long does a charge last?

Depending on your usage behavior, a full charge typically has the nominal use capacity of 13 Stems.

Are you CBD hemp flowers synthetic?

NO, The CBD hemp flowers within Stem are grown in the United States by licensed hemp growers.

Do I have clean my VAPE?

When using the product as intended, minimal cleaning is required. VAPE will self-clean during the charging process by gently heating the cartridge department. There may be some debris from previous usage but that will not change the efficacy of VAPE.

For best effects, we recommend cleaning the interior of the cartridge compartment every 20 sessions if debris is visible. Ensure that the device is turned off (indicator lights are off) before attempting to clean the device. Use a regular cotton swab to gently brush the interior of the cartridge department and heating element. Do NOT use any chemicals, liquids or abrasives to clean the device. Do NOT put your finger(s) into the heating chamber in any circumstance.

What is in a stem?

Stems are packed with 100% sun-grown hemp flowers that contain a high percentage of CBD.

Why create WONDER GARDEN?

With good quality and service, the Wonder Garden team has won more than 400 customers engaged in CBD related business in the United States, including famous CBD extraction companies and production companies such as: C1D1, HZB, CAPANNA, PRECISION, HFS, etc. , When experimenting with CBD Vape,  the overall experience was phenomenally satisfying.. After experiencing the benefits of CBD, we decided to take advantage of our equipment technology, production technology and customer resources to deliver the magical plant to the people in need.